**Update** Customer service reached out and we have come to a resolution with the return. That being said, I'm much happier. I have changed my initial rated from 1 star to 4, as I still don't love the color of the hardware, but can't complain about the build quality!Opened box to see the color and the silver looks terrible with our current hardware. Never took the handle out of the box and the company won't accept the return, even though we tried filing for return the day we received the item.I love the functionality . Installation was extremely simple and bringing my house closer to available technology.Software didn’t work properly on one knob.Great value for the price. Works as described. More plastic that I had hoped for howeverI was afraid of buying this lock because of the reviews saying it will unlock with any fingerprint, but I figured I’d try it anyway. I installed it and it works perfectly! Prior to installation, I actually read the instructions (unlike some of the the other reviewers) and it clearly states that by default the lock allows all fingerprints to open the lock.There are two modes, Guest mode and User mode. While in Guest mode, any fingerprint will open the lock. In fact, it will open without a fingerprint too. That’s whole point of Guest mode.Alternatively, User mode requires a registered fingerprint to open the lock. Until you’ve registered your first fingerprint (the Admin), the lock will remain in Guest mode.The reviewers complaining about the lock opening with any fingerprint either have it set to Guest mode and/or haven’t registered a fingerprint yet.Admittedly, the manual is short and the grammar is poor, but it was good enough to get the lock installed and functioning properly.I love this finger print reader door knob BUT the batteries have to be changed super fast.I brought this fingerprint door lock to replace my bedroom lock for easy access. I don’t have to worry about not bringing my keys with me when I leave my bedroom since I’m currently living with two others. The lock was easy to install and the fingerprint reader perform flawlessly, only take second to recognize my finger. Great product for that price.Great price for a fingerprint scanner lock instructions may be a little tricky when it comes to adding administrator and additional prints, but all in all it’s great!